FREQUENTLY ASKED QUESTIONS
Are your products safe for pregnancy?
All of our products are formulated in concentrations that are safe to use during pregnancy and breastfeeding. We do recommend that you speak with your doctor if you have concerns before using any of our products.
I have sensitive skin, can I use your products?
We take utmost care to exclude ingredients that can cause skin irritations. However, skin sensitivities vary with each person; if you have sensitive skin, we encourage you to conduct a patch test overnight. We recommend that you consult with your dermatologist if you have particular concerns before using any of our products.
Where are your ingredients from?
We source our ingredients from responsible vendors/farmers all over the world including Japan, China, Europe and the US. We select organic and wildcrafted ingredients whenever possible.
I noticed that you use herbs from China, are they safe?
The Chinese herbs we select and use are of the highest grade possible. All herbs have gone through and passed stringent tests to ensure they are free of pesticides, sulphur, preservatives and heavy metals.
What is the shelf life of your products?
Our products have a shelf left of 12 months unopened and 3-6 months if opened.
Are the sizes TSA friendly?
Yes they are! We specifically chose our packaging with travel in mind.
Why do you not include a sunscreen?
At this time, a 5YINA sunscreen is in R&D process. Stay tuned!